When water damage strikes, most people turn to the first flood damage company that pops up on their search engine. However, this isn’t always the best choice. Hiring the right company can make a huge difference in not only the cleanup experience but also the final results. In fact, choosing the wrong company can be a costly mistake.
Customers don’t have to stress over sorting through all of their options. There are several steps that can be taken to choose a reputable restoration company for the
flood damage cleanup. Homeowners should keep reading to learn more about what they need to look for before hiring a contractor.
Check for Credible References
First things first. Homeowners should always start their search by looking at reviews from other customers. While many companies will list reviews on their website, it’s important to understand that there could be some bias.
For that reason, customers should ask reliable family and friends for recommendations. It also helps to check Yelp or Google Reviews. Though these don’t always tell the full story, they can give customers an idea of the overall service.
One of the best ways to get an idea of a company's professionalism is by asking them directly for a list of references. While they might not list them publicly on their website, the majority of reliable contractors will have a list of past clients they can provide.
Choose Full-Service Solutions
It’s important to understand that flood damage cleanup is about more than just removing the water from the house. Therefore, homeowners need a company that can offer full-service solutions to take care of everything from start to finish. Otherwise, homeowners will be left to hire and juggle multiple contractors just to get their homes back to their pre-loss condition.
The best restoration companies will be able to help homeowners with everything from insurance claims and inspections to drying and sanitizing. They can even help with content restoration, demolition, and reconstruction, if necessary.
Verify All Licenses and Insurance
When dealing with flood damage, there are several things that can go wrong—no matter how experienced the contractors are! The best way that homeowners can protect themselves is by choosing a company that has the proper licenses required by their state.
They should also request that the company provide proof of insurance for both liability and workman's compensation. Customers should then take it upon themselves to verify that the policies are all up-to-date.
Look for State-of-the-Art Equipment
All reputable contractors will invest in the latest and most effective equipment. For that reason, homeowners should ask the flood damage contractors what type of tools they will bring for the job. The following are just some of the best tools for completely restoring a water-damaged property:
- Commercial Fans for Efficient Drying
- Heavy-Duty Dehumidifiers
- Truck-Mounted Extraction Pumps
- Infrared Cameras for Moisture Mapping
- Vacuum Freeze-Drying Technology for Document Restoration
- Ultrasonic Separation Tools for Electronics
- High-Quality Disinfectants to Prevent Mold
Find out About Techniques and Practices
Not all methods for dealing with flood damage are completely effective and safe. Therefore, homeowners need to take the time to ask their contractors about the techniques they use and any best practices.
At the very least, the contractors should abide by all the safety requirements put in place by the Occupational Safety and Health Administration (OSHA). However, customers should also verify that the company is following any local or state regulations as well.
Ask About Additional Certifications
Many of the most reliable flood damage experts have undergone extensive training and certifications for cleaning, inspections, and restorations. Customers should ask about any relevant certificates and verify that they are all current. These documents show that the contractors have credible knowledge in a specific field, so homeowners can trust that they know the best and most efficient methods.
Ensure Emergency Availability
Last but certainly not least, homeowners need to ask the restoration company about their availability. Flood damage can occur at any time of day or night, but homeowners shouldn’t wait until normal business hours to call for help. To prevent secondary water damage, homeowners need to hire a contractor that offers 24/7 emergency services.
Find out More About How to Choose the Right Company for Flood Damage Cleanup
While the process of hiring a flood damage company can be overwhelming, Superior Cleaning & Restoration is here to make it easy. Homeowners in and around Plover have trusted their highly trained experts since 1987.
Since they offer 24/7 emergency services, homeowners can call them at any time to get help with flood damage. Customers can also request a free quote by submitting their information
through the online form.
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